Engage: Blog

Pamela Dardess | Sep 2014 | 0 COMMENT(S)

We are proud to share with all of you a new unifying roadmap for patient and family engagement in healthcare. Developed by the Gordon and Betty Moore Foundation in collaboration with the American Institutes for Research (AIR), the roadmap provides action-oriented strategies and immediate steps for partnering with patients and families as we work toward the end goals of better experiences of care, better health outcomes, and lower healthcare costs.

The roadmap is the result of a collaborative effort that brought together more than 70 individuals and 60 organizations representing patients, healthcare professionals, payers, purchasers and policymakers at a two-day, in-person meeting in February 2014. In addition to asking this diverse group of participants to share their ideas and experiences, we challenged them to map a path forward that focuses on opportunities and solutions rather than barriers.

The resulting Roadmap for Patient + Family Engagement in Healthcare Practice and Research is a comprehensive resource for everyone interested in advancing patient and family engagement. The roadmap builds on the strong foundation of work that’s been done in the field, laying out a multifaceted vision for moving towards a healthcare system that truly places patients and families in the center of every decision. And, it contains action-oriented strategies to support progress forward.

When you explore the roadmap, you’ll see eight change strategies as well as specific tactics for partnering with patients and families in planning and implementing changes to how healthcare is delivered—including making decisions about health and healthcare; shaping the organization, design, and delivery of care; and developing and implementing the public policies that affect healthcare. Drawn from proven practices, the eight strategies lay out promising pathways and meaningful milestones for all stakeholders: patients, healthcare professionals, organizations, leaders, insurers, employers and researchers.

Pamela Dardess

Pam is a principal researcher at AIR, with more than 15 years of experience in health services and communications research. She is passionate about working to create meaningful partnerships between patients, families, and healthcare professionals to improve healthcare delivery and promote better...