Engage: Blog

MaryAnne Sterling

The Neurology Appointment: Why Provider Communication Matters to Dementia Patients and their Caregivers

MaryAnne Sterling | Apr 2013 | 0 comments

For those of us with a parent or spouse with dementia, the healthcare community’s lack of understanding of Alzheimer’s Disease and related dementias is nothing new. The inability of healthcare professionals to communicate effectively with...

Patient and Family Engagement Measurement | Patient and Family Engagement Roadmaps and Frameworks | Patient, Consumer, and Family Engagement Interventions
Maureen Maurer

Invited, Informed, Engaged

Maureen Maurer | Apr 2013 | 0 comments

They listened to me,” expressed a young, African American woman, whom I’ll call “T”, after two and half days at a deliberative session in Chicago, IL. By the end of the session, she told us how much she loved the experience and even...

Engaging Organizations Means Better Care: The Fairview Health System Illustration

Judith Hibbard | Apr 2013 | 0 comments

In their February Health Affairs article, Kristin Carman and colleagues provide us with an excellent framework for approaching patient engagement. The framework shows the progression of engagement activities as they move from simply consulting...

Terrie Cowley

Trust: A Key Ingredient in Engagement

Terrie Cowley | Mar 2013 | 0 comments

Trust.  For patients and family members to engage in any aspect of healthcare, trust in the people engaging them is critical.  Patients and family members must trust that their time and effort partnering with clinicians, researchers, hospitals,...

Patient and Family Engagement Measurement | Patient and Family Engagement Roadmaps and Frameworks | Patient, Consumer, and Family Engagement Interventions
Shoshanna Sofaer

Life as a Caregiver – the Role of Food

Shoshanna Sofaer | Mar 2013 | 0 comments

My husband has Parkinson’s Disease.  That short sentence represents a remarkable change in the challenges and choices of life, for me and for him.  I have become a caregiver.  Some might say, what do you mean, you are a caregiver?  You have 24/7...

Patient and Family Engagement Measurement | Patient and Family Engagement Roadmaps and Frameworks | Patient, Consumer, and Family Engagement Interventions

Creating Innovative Approaches to Patient Safety Education

Victoria Nahum | Feb 2013 | 0 comments

In August of 2011 I was privileged to be a part of one the NQF’s (National Quality Forum’s) webinars that featured Dr. Peter Pronovost as the featured speaker. My contribution was to be a panelist with the topic being infection prevention. This...

Kristin Carman

A Model of Patient and Family Engagement

Kristin Carman | Feb 2013 | 0 comments

If you Google “patient and family engagement,” you get 293,000 results. The term brings up discussions about care delivery, marketing materials from health care providers, and calls to action from patients and families. It is referenced in light...

Frances Purdy

“Patient-engaged” versus “Patient-centered”

Frances Purdy | Feb 2013 | 0 comments

Frances Purdy is the Director of the Certification Commission for Family Support at the National Federation of Families for Children’s Mental Health.

Patient and Family Engagement Measurement | Patient and Family Engagement Roadmaps and Frameworks | Patient, Consumer, and Family Engagement Interventions

Activation and Engagement

Judith Hibbard | Feb 2013 | 0 comments

I am often asked the question, “How is patient activation related to consumer and patient engagement?” Activation is well defined— as the knowledge skill and confidence to manage one’s own health and health care—and is measured using the PAM (...

Amy Hendershott

A Parent’s Perspective

Amy Hendershott | Feb 2013 | 0 comments

Doctors always know best? Well, that may be true in a medical sense. I did not go to medical school, I do not have a medical degree, and I do not work in the medical field. But I know my child. I live with her day in and day out. I have a great...

Patient and Family Engagement Measurement | Patient and Family Engagement Roadmaps and Frameworks | Patient, Consumer, and Family Engagement Interventions