Engage: Blog

Ellen Schultz headshot

Five Principles for Making Healthcare Measurement Patient-Centered

Ellen Schultz | Jun 2017 | 0 comments

This post first appeared on Oliver Wyman Health. For more articles and insights on the shift to consumer-centric care, visit...

Patient and Family Engagement Measurement

A Human Experience

Becky White | Feb 2017 | 0 comments

My journey began nine years ago when our third child, Wade, was born with Pfeiffer Syndrome. As I wrote about in a previous blog, little Wade had a rough start, spending the first three months...

The Power of Listening

Becky White | Dec 2016 | 0 comments

My son, Wade, was born with Pfeiffer Syndrome, a genetic disorder that affects development of the skull. It requires repeated surgeries as he grows to reshape his skull, allowing room for his brain to grow. Little Wade had a pretty rough start -...

Kathryn Paez

Medicare Enrollment Maze: Do Not Pass Go…Go Directly to Coverage Gaps and Lifetime Penalties

Kathryn Paez | Oct 2016 | 0 comments

For Americans working past 65 with employer coverage, one wrong turn in the Medicare enrollment maze when they switch to Medicare can mean coverage gaps, disrupted care, large out-of-pocket costs and lifelong late-enrollment penalties.

Alwyn Cassil

Large California Purchasers Use Deliberation to Engage Public in Reducing Unnecessary Care

Alwyn Cassil | Apr 2016 | 0 comments

Once people understand the magnitude of harmful or wasteful care, they are much more willing to support interventions to curtail unneeded care through greater physician oversight and possibly increased patient cost sharing, according to a new...

Public Deliberation
Kristin Carman

Public Deliberation as a Policy Engagement Tool

Kristin Carman | Apr 2016 | 0 comments

When we’re sick or someone we love is sick, it’s only human nature to think only about our own needs. Good policy making, however, requires an “n” bigger than one and public perspectives that balance individual wants with broader societal needs...

Public Deliberation
Jane Lowers

Online Isn’t Enough: Think Mobile

Jane Lowers | Aug 2015 | 0 comments

Putting information at the point of decisionmaking is a key strategy to empower individuals and motivate behaviors. In patient engagement, that can mean the waiting room or exam room, in printed materials or online. The web has become a natural...

Patient, Consumer, and Family Engagement Interventions
Alwyn Cassil

No Straight Line to Patient and Family Engagement, but a Roadmap Sure Helps

Alwyn Cassil | Jun 2015 | 0 comments

The path to a health care system where the vision of patient and family engagement is realized is a winding one, filled with twists and turns in a fragmented health care...

Health Insurance Literacy | Patient, Consumer, and Family Engagement Interventions | Public Deliberation
Marla Clayman

Shared Decision Making and Patient Engagement

Marla Clayman | May 2015 | 0 comments

Perhaps one of the earliest precursors to the Patient and Family Engagement movement is the decades-old push to bring shared decision making, or SDM, into common practice in healthcare settings.  SDM is a process in which a patient is engaged in...

Patient, Consumer, and Family Engagement Interventions
Coretta Mallery

Engaging Patients and Families in Policy Making

Coretta Mallery | May 2015 | 0 comments

A great deal of effort has gone to engaging patients and caregivers in the decisions being made about their treatment and care. There is also a growing interest in engaging patients and families in the organizational design and governance of...

Patient, Consumer, and Family Engagement Interventions