Engage: Blog

Jane Lowers

Engagement When Patients Can’t Speak for Themselves

Jane Lowers | May 2015 | 0 comments

As far as deaths go, my grandparents had excellent ones. When faced with grim diagnoses – lung cancer for my grandmother; a combination of COPD, heart failure and Alzheimer’s for my grandfather – each was clear that they wanted to be kept...

Patient, Consumer, and Family Engagement Interventions
Emily Elstad

“I am the patient experience”

Emily Elstad | Apr 2015 | 0 comments

“Patient experience” has received increasing attention in recent years. For example, health care organizations are now seeking to understand what drives the patient experience, emphasizing it as a way to improve care quality and achieve better...

Amanda Borsky

What Does Engagement Look Like for Patients or Family Members of Patients with Rare Diseases?

Amanda Borsky | Apr 2015 | 0 comments

Take an active role in your health care. Be an engaged patient. Do research and make informed decisions about medical treatments. These are the messages we give to patients, with good reason. Research suggests that activated and engaged patients...

Quality Improvement Needs Patient and Family Engagement

Melissa Mannon | Dec 2014 | 0 comments

In the U.S., healthcare has been focused on improving quality across the industry—hospitals, health systems, clinics, even private practice offices. The typical process involves identifying an issue, taking stock of who is impacted, and then...

Patient Engagement: From Ignorance to Influence

David Andrews | Nov 2014 | 0 comments

Like many retired people who find themselves with a couple of chronic health conditions, I began getting much more familiar with healthcare professionals.

Patient and Family Engagement Measurement | Patient and Family Engagement Roadmaps and Frameworks | Patient, Consumer, and Family Engagement Interventions
Maureen Maurer

Redesigning Health Care Around Community Needs: Intention, Integrity, Inclusion at CAARE, Inc.

Maureen Maurer | Nov 2014 | 0 comments

As part of the Center for Patient and Consumer Engagement, we look for successful examples of patient and family engagement. After seeing Sharon Elliot-Bynum’s presentation at the North Carolina Institute of Medicine Task Force on Patient and...

Patient and Family Engagement Measurement | Patient and Family Engagement Roadmaps and Frameworks | Patient, Consumer, and Family Engagement Interventions
Kathryn Paez

Health Insurance Literacy Measure: Consumer Checklist for Choosing a Health Plan

Kathryn Paez | Oct 2014 | 0 comments

In addition to announcing the release of the Health Insurance Literacy Measure, AIR also identified several items that are critical for consumers when choosing a health insurance plan. Here is the Consumer Checklist for Choosing a Health...

Kathryn Paez

Many Americans Lack Health Insurance Knowledge and Skills

Kathryn Paez | Oct 2014 | 0 comments

When it comes to health insurance, a little knowledge can be a risky thing, according to a new national study conducted by AIR that found a wide gap between what Americans think they know about health insurance and what they actually know.


Words That Matter

Suzanne Mintz | Oct 2014 | 0 comments

Some of us are numbers people; some of us are word people. I’m definitely one of the latter. Ever since I became an advocate for family caregivers over 20 years ago I’ve been questioning the accepted terminology. It began with the terms formal...

Pamela Dardess

Increasing Transparency and Clouding the Issue

Pamela Dardess | Oct 2014 | 0 comments

There’s an article in the New York Times today about Nursing Home Compare, the website run by the Centers for Medicare and Medicaid Services (CMS) that provides quality ratings for nursing homes nationwide. CMS rates nursing homes on a five-star...