Jane is a qualitative researcher at AIR with more than 20 years of experience in instructional design and health communication and currently manages projects on public reporting of healthcare quality data. Her work at AIR includes research on ways of displaying healthcare quality information to help consumers interpret and use provider ratings.
She is particularly interested in efforts to improve end-of-life care planning between patients and providers, with particular attention to the intersectionality of age and other aspects of identity; patient definitions of end of life; and strategies to address care needs for individuals at the end of life who lack traditional family structures.
Prior to joining AIR, Jane was the director of government strategy at WebMD and oversaw the development of medical education curricula for healthcare professionals on the Affordable Care Act, meaningful use, and mental health and substance abuse. Previously she wrote about healthcare quality and evidence-based care as a medical journalist. She will earn her Master’s in Public Administration with a concentration in health policy from Baruch College in May 2016.